Help Center
Search our knowledge base for answers to common questions.
Promoted articles
Find our most frequently used help articles here
Supported Bank Accounts/My Bank Isn't Listed
At this time we can only send/receive money from traditional checking or savings accounts*. Unfor...
When Will My Money Arrive?
You can choose to receive your money through ACH transaction or with a Visa debit card. The arriv...
Why Was My Application Declined?
We’d love to provide more details and hopefully work with you in the future! We wish we could su...
When Can I Reapply After Paying?
We will reset your account and allow you to immediately reapply for a new loan with us after your...
Late Payments
To Possible, a late payment is any payment that is unsuccessful or 14+ days from the *originally ...
Original Payment Dates
Your original payment dates are the dates listed in your loan agreement. Our algorithms do their...