Help Center
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Why isn't my bank listed?
At this time we can only send and receive money from most traditional checking or savings account...
When Will My Money Arrive?
You can choose to receive your money through ACH transaction or with a Visa debit card. The arriv...
Why was my loan application denied?
We wish we could support everyone but sometimes we have to make hard decisions. We use a proprie...
When can I reapply after paying?
Once your final payment clears on our end, we will immediately reset your account and allow you t...
Late payments
To Possible, a late payment is any unsuccessful payment or any payment made more than 13 days fro...
What are my original payment dates and how were they selected?
Your original payment dates are the dates listed in your loan agreement. Our algorithms do their...