How Do I Delete or Deactivate My Account?

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No longer want or need your Possible account? Reach out to our customer support team using the Contact us form in the app. 

Before requesting to delete or deactivate your account, there are a few things you should know:

1. Pay off any balance on a Possible Loan, Possible Advance or membership fee. Accounts with an open balance can't be deleted.
2. Deleting your account is permanent. We won't have your payment history to review for future applications.
3. If you apply again later, you'll need to create a new account.

Please note: In some situations, we are unable to comply with deletion requests because federal laws, including but not limited to the Bank Secrecy Act and Equal Credit Opportunity Act, require that we retain information about our applicants and customers. Deletion requests are also covered by the Gramm-Leach-Bliley Act, which authorizes and regulates the collection of personal information by financial services providers.

For general information regarding our data collection and sharing practices, please review our Privacy Policy available at https://www.possiblefinance.com/privacy-policy/.

We're always improving and expanding our services. We hope you'll consider us again in the future!