The amount of time your money will take to arrive depends on how you've selected to receive it. You can receive your money through an ACH transaction or with a debit card. 

Money sent by ACH takes 1-2 business days (not including Saturdays, Sundays, or bank holidays) to arrive in your account.

ACH transactions take a little time due to the way automatic transactions work. If it's your expected arrival date and you haven't received your money yet, don't worry! Some banks just take a little longer to process pending transactions. Your money is on its way and should arrive by 5pm PST.

How do you know if you'll receive it in 1 business day, or 2?

  • If you accept your loan before 2pm PST, you will receive your money the next business day.
  • If you accept your loan after 2pm PST, you will receive money in 2 business days.

For example:

  • If you accept your loan on Thursday night or on Friday, your money will arrive on Monday.
  • If you accept your loan over the weekend, it will be after 2pm on Friday, so your money will arrive on Tuesday.

If you have a compatible debit card and you haven’t already chosen to receive your money by automatic bank deposit, or ACH, you can add your debit card to receive your money within an hour.

To do this, click on the option to add your debit card. Regardless of the day or time, you should receive your money with an hour with the debit card option. However, please keep in mind that sometimes delays occur and funds can take up to four hours to arrive.

Please note that if you are seeing an error while adding your debit card, you will need to use ACH to receive your funds. In addition, some debit cards may be incompatible at this time. If you're unable to link your debit card, you can still select to receive your money via automatic bank deposit, or ACH.

 

Things to keep in mind

An error in your bank account or routing number could mean that your money will not arrive on time.

Please double-check the last 4 digits of the bank account number on file (you can do so under the profile tab in the app).

If you believe there is an error or you have not received your money by 5 pm PST on the displayed arrival date, please reach out to our Customer Success team using the Contact Us form in the app. We will help you sort out the issue so you can get your money as soon as possible!

 

Possible is Unable to Send Your Money

Occasionally, there may be issues with sending your funds to your bank. If this happens, Possible's team automatically works to get your funds to you. Possible will reattempt to send the funds immediately and if there is any issues, we will contact you. Sit tight, your money is on its way! 

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