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What if my name doesn't match my ID or SSN card?

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Kristen

In order to move forward with your application, your ID and SSN card must include your updated name.

We're sorry for the inconvenience! We take your security very seriously and must assure that no identity theft occurs on our platform.

For more information on how to get your SSN card updated, check out this blog on the Social Security Administration's website: https://blog.ssa.gov/need-to-change-your-name-on-your-social-security-card/

Once you obtain an updated SSN card, you should then be able to update your ID card.

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