App not working? Something broken? 

Let's work together to solve the problem! If you believe something isn't working right, reach out to us using the Contact Us form in the app right away. Please include the following:

  • A screenshot of what you're seeing or where you're getting stuck
  • If you're using an iPhone or an Android phone
  • Please try uninstalling and reinstalling the app first!


For more information on in-app requests and error messages during the application process, please click here.


Was this article helpful?
14 out of 62 found this helpful



Article is closed for comments.