You can choose to receive your money through ACH transaction or with a Visa debit card. The arrival of money will depend on the option you selected.
The arrival date is displayed on the dashboard in the app. Don't worry, some banks just take longer to settle pending transactions. Your money is on its way!
ACH transactions will take 1-2 business days (not including Saturday, Sunday, or bank holidays) for your money to arrive.
Your money should arrive by 5 pm on the date listed in the app.
This is due to the way automatic transactions work.
If you accept your loan before 2 pm PST, you will receive money the next business day.
If you accept your loan after 2 pm PST, you will receive money 2 business days later.
If you accept your loan on Thursday night or on Friday, your money will arrive on Monday.
If you accept your loan over the weekend, it will be after 2pm on Friday so your money will arrive on Tuesday.
Need the money faster? You can add your Visa debit card to receive the funds instantly.
You can click on the option to add your Visa debit card. Regardless if it's a business day or not, you can receive your funds instantly. Sometimes there may be delay and funds can take up to an hour to arrive.
Our debit card feature is still a work in progress! MasterCards and some Visa debit cards are still incompatible at this time. If you're not able to link your Visa debit card, we may not be able to support it. Luckily, you can still select to receive your funds via ACH transaction.
Important: an error in your bank account or routing number means your money will not arrive.
Please double check the last 4 digits of the bank account number on file (you can do so under the profile tab in the app).
If you believe there is an error or you have not received your money by 5 pm on the displayed arrival date, please reach out to our customer success team using the Contact Us form in the app so we can help you get your money as soon as possible!