Negative marks can't be reversed unless there's an error in our report.
As a Better Business Bureau accredited company it's our duty to report accurate information.
Unfortunately, if your loan payments were late we can't go back and report them as on time.
We recommend settling your outstanding debt as soon as possible so we can at least report your loan as paid off!
The good news is: loans in any state, late, default or even charged off, can still be reported as paid off.
This will stop further damage to your credit score, however, negative marks previously incurred can't be reversed.
To contact our customer success team please email email@example.com.