If Possible isn’t able to connect to your bank account, money will not be able to be sent to you.
In order to connect with your bank account, Possible uses a third-party bank data integration partner, Plaid. Possible may not be able to verify data from some bank accounts due to support and connection issues experienced by Plaid.
You can use the Plaid demo link to see if your bank is supported by Plaid.
What if you found your bank on the list but are still experiencing difficulties?
Sometimes banks that are supported by Plaid experience temporary connection issues. These issues typically resolve within a few days. Our best advice is to give it a few days and try again.
Please get in touch with our customer success team if you're experiencing issues. We'll do our best to help resolve the problem!