If we can't connect to your account, we’ll be unable to send you money.
There are some specific bank accounts that we cannot verify data from due to issues with our bank data integration partner, Plaid.
You can use the Plaid demo link to see if your bank is supported.
What if you found your bank on the list but are still experiencing difficulties?
There are certain banks that are supported but are currently experiencing temporary connectivity issues. Our best advice is to wait a few days and try again. Most of the time the issue will be resolved at that point and you can continue.
Feel free to contact our customer success team if you're experiencing issues. We'll do our best to help resolve the problem!