During the application process, we use the connection with your bank account to verify the account currently receives income and has an income history.
You'll be asked to log in with our partner, Plaid. We ask you to log in with your bank username and password for your convenience; so you don't have to track down bank account and routing numbers.
Once approved, we use the connection with your bank to send money and receive payments.
Your security is our priority—we never store your bank login information and we do not have access to your bank account. Rest assured, the mobile app is secure.
To contact our customer success team please email firstname.lastname@example.org.